Customer Support Operations Specialist
5 days ago
We are seeking an experienced Customer Support Operations Specialist to join our team at Infotree Global Solutions. As a key member of our Customer Operations Support team, you will collaborate closely with a team of dedicated Supply Chain Analysts to ensure smooth and timely execution of orders and shipments for our EMEA customers.
Key Responsibilities:- Order Fulfillment & Support: Manage the full cycle of order fulfillment, including creating, modifying, and cancelling orders as needed.
- Customer Queries: Address transactional queries related to lead times, shipment statuses, and related logistics, providing accurate and timely updates to our valued customers.
- Data Reporting & Analysis: Support team data reporting activities, including pulling data, analyzing reports, and updating dashboards (training provided).
- Logistics Collaboration: Work closely with the logistics team to track shipment statuses and conduct data analysis on logistics performance.
- Process Documentation: Develop and document new workflows to streamline processes and support training efforts.
- Interpersonal Skills: You bring emotional intelligence, active listening, and empathy to every customer interaction.
- Communication Expertise: A clear and professional communicator skilled at building productive networks and leading valuable discussions.
- Data-Driven Mindset: Able to identify patterns, think strategically, and provide creative solutions based on data insights.
- Organized & Flexible: Highly organized with a strong ability to prioritize tasks and adapt quickly in response to dynamic market needs.
- Collaborative & Problem-Solving Focused: Proven track record of working well in teams and solving cross-functional issues with a proactive attitude.
The estimated salary for this position is around $75,000 - $100,000 per year, based on experience.
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Swindon Customer Support Specialist
2 months ago
Swindon, Swindon, United Kingdom beBee Professionals Full time £22,000 - £28,000At beBee Professionals, we are looking for a Swindon Customer Support Specialist to deliver exceptional customer experiences and resolve issues efficiently.Key Responsibilities:Manage customer inquiries through various channels.Offer accurate product and service information.Address customer complaints and escalate when necessary.Process customer orders and...
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Customer Support Operations Manager
4 weeks ago
Swindon, Swindon, United Kingdom Arval BNP Paribas Group Full timeAbout the OpportunityAs a Customer Support Operations Manager at Arval BNP Paribas Group, you will be responsible for leading a team of professionals in managing customer relationships and resolving financial difficulties. Your primary goal will be to ensure that your team provides exceptional service while complying with regulatory requirements.The ideal...
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Frontline Support Specialist
2 months ago
Swindon, Swindon, United Kingdom beBee Professionals Full time £25,000 - £35,000beBee Professionals in Swindon is seeking a Frontline Support Specialist to join our team. As a Frontline Support Specialist, you'll be responsible for delivering exceptional customer service and supporting the operational workflow.Key Responsibilities:Engage with customers to provide service and support.Participate in all aspects of the operational...
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Technical Operations Director
2 days ago
Swindon, Swindon, United Kingdom Dick Lovett Central Operations The Depot Full timeJob Description:Dick Lovett Central Operations The Depot is seeking a highly skilled ICT Infrastructure Manager to join our team. As a key member of our technical operations team, you will be responsible for overseeing the planning, installation, and management of our IT infrastructure.You will lead a team of IT specialists responsible for system...
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IT Support Specialist
6 days ago
Swindon, Swindon, United Kingdom C4S Search Ltd Full timeC4S Search Ltd is seeking an IT Support Specialist to join our team in Swindon. This role will involve providing high-quality customer service and support for a range of technologies including AV, desk & mobile phones, laptops, Microsoft Dynamics, Office 365, and in-house applications.Key ResponsibilitiesEnsure a high level of customer satisfaction by...
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Operational Support Specialist
3 months ago
Swindon, Swindon, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service RolebeBee Professionals in Swindon is seeking enthusiastic individuals to fill Customer Service positions in our fast-paced environment. As a key member of our team, you will deliver exceptional customer experiences and contribute to our operational success.Responsibilities:Engage with customers, providing service and support to meet their...
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Technical Customer Support Specialist
2 days ago
Swindon, Swindon, United Kingdom Banner Lane Full timeWe are seeking a highly skilled and experienced professional to fill the role of Customer Support Team Lead at Banner Lane, a leading high-tech electronics company specializing in advanced systems for military, broadcast, and satellite communications.Job Overview:Banner Lane offers a competitive salary package, including an estimated salary of £55,000 -...
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Store Operations Specialist
3 weeks ago
Swindon, Swindon, United Kingdom Next Full timeWe are seeking a Store Operations Specialist to join our fast-paced store team at Next. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our stores and delivering exceptional customer service.In this role, you will work closely with our customers to understand their needs and provide personalized solutions....
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Operational Support Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Intaso Full timeAbout IntasoWe are a boutique head hunting and talent solution firm with Cyber and Information Security expertise. Our team is passionate, hardworking and motivated individuals who believe in delivering high quality operational support in a busy work environment.The RoleWe are seeking an organised individual with experience of delivering high quality...
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Financial Operations Specialist
2 days ago
Swindon, Swindon, United Kingdom T. Quality Full timeJob SummaryT. Quality is seeking a highly skilled Financial Operations Specialist to join our team at our Swindon Head Office. The ideal candidate will have a strong understanding of financial operations and be able to ensure the smooth running of our Sales Ledger.About the RoleThis is an exciting opportunity for a motivated individual to work in a...
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Culinary Operations Specialist
4 weeks ago
Swindon, Swindon, United Kingdom Compass Group UK Full timeCulinary Operations SpecialistWe're seeking a highly skilled Chef to join our culinary team on a full-time basis at Compass Group UK. As a Culinary Operations Specialist, you will be responsible for preparing high-quality food and improving food services while maintaining hygiene standards.About the Job:This is an exciting opportunity to work in a fast-paced...
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Customer Service Specialist
4 weeks ago
Swindon, Swindon, United Kingdom William Hill PLC Full timeAbout the RoleWe are seeking a Customer Service Specialist to join our retail team at William Hill PLC. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience when visiting our shops.As a Customer Service Specialist, you will be the face of our brand and will...
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Customer Support Specialist
5 days ago
Swindon, Swindon, United Kingdom CV-Library Full timeAbout the RoleWe are seeking a skilled and customer-focused individual to join our close-knit team as a Customer Support Adviser.The role is an integral part of Selwood Housing, where you will act as the link between various departments, delivering an excellent standard of customer service.Key ResponsibilitiesYou will receive a range of enquiries from...
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Network Operations Manager
2 days ago
Swindon, Swindon, United Kingdom Dick Lovett Central Operations The Depot Full timeDick Lovett Central Operations The Depot is seeking a highly skilled Network Operations Manager to oversee the planning, installation, and management of our IT infrastructure. As a key member of our IT team, you will be responsible for ensuring the reliability, security, and scalability of our systems to meet operational needs.You will lead a team of...
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Delivery Operations Specialist
2 weeks ago
Swindon, Swindon, United Kingdom Dx Network Services Limited Full timeThis Delivery Operations Specialist role at DX Network Services Limited offers an exciting opportunity to develop your skills in transportation management. As part of our delivery operations team, you will contribute to the success of our multi-drop delivery routes.Job Overview:As a Delivery Operations Specialist, you will be responsible for delivering...
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Customer Service Specialist
3 weeks ago
Swindon, Swindon, United Kingdom Sodexo Full timeWe are seeking a skilled Customer Service Specialist to join our team in Swindon. As a Helpdesk Operator, you will work closely with a high-profile blue light service organisation to provide exceptional customer service to clients and suppliers.The ideal candidate will have strong customer service experience, preferably in facilities management, and be...
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Administrative Support Specialist
2 weeks ago
Swindon, Swindon, United Kingdom TE Connectivity Corporation Full timeRole OverviewAs an Administrative Support Specialist with TE Connectivity Corporation, you will play a crucial role in ensuring the smooth operation of our administrative functions. This includes providing high-level support to leadership and team members, as well as completing general office duties.Provide administrative support to leadership and team...
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Customer Service Specialist
3 weeks ago
Swindon, Swindon, United Kingdom OutsideClinic Full timeWe are OutsideClinic, the UK's leading specialist provider of eye and hearing healthcare at home. Our mission is to improve the health, wellbeing, and happiness of older people by providing clinically excellent services.As a Customer Service Specialist, you will be critical in delivering exceptional customer service to our customers. Key responsibilities...
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Care Home Operations Specialist
2 weeks ago
Swindon, Swindon, United Kingdom Crooton Full timeWe are looking for a highly organized and efficient Care Home Operations Specialist to join our team at Crooton. In this role, you will be responsible for managing various aspects of our care home's operations, including customer experience, HR, recruitment, payroll, finance, and supervising junior members of the administration team.">About the RoleThis is...
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IT Support Specialist
4 weeks ago
Swindon, Swindon, United Kingdom GHS UK Ltd Full timeJob Description:We are seeking an IT Support Specialist to join our team at GHS UK Ltd. The successful candidate will be responsible for providing dedicated IT support to primary schools, maintaining and improving technology infrastructure, troubleshooting technical issues, and ensuring the smooth operation of our ICT systems.