Customer Service Specialist

3 days ago


Swindon, Swindon, United Kingdom Sodexo Full time

We are seeking a skilled Customer Service Specialist to join our team in Swindon. As a Helpdesk Operator, you will work closely with a high-profile blue light service organisation to provide exceptional customer service to clients and suppliers.

The ideal candidate will have strong customer service experience, preferably in facilities management, and be proficient in Microsoft Office applications (Word, Excel, PowerPoint). You will also be IT literate and able to meet deadlines in a target-driven environment.

Working on a rotational 4 days on 4 days off shift pattern, you will be responsible for responding to incoming calls and emails, managing stakeholders, and relaying information to maintenance teams. Your proactive approach, independence, and ability to work in a team will be essential in this role.

As a valued member of our team, you can expect a competitive salary of £25,000 per annum, plus additional benefits such as flexible working, ongoing training, and cycle-to-work scheme.

At Sodexo, we value diversity and inclusion, and we are committed to creating an environment where everyone can thrive. We celebrate our differences and recognize that we are all on a journey towards diversity and inclusion.



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