Retail Store Manager

1 week ago


Exmouth, Devon, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to lead our Exmouth Sue Ryder shop on Exeter Road. As a key member of our retail team, you will be responsible for driving business growth, achieving sales targets, and delivering exceptional customer service to our donors and customers.

Key Responsibilities
  • Lead a large team of volunteers, providing guidance and leadership to ensure excellent customer service and sales performance.
  • Work closely with the local community to generate donated stock, driving sales and revenue growth.
  • Manage effective stock processes, ensuring the shop is well-merchandised with fresh, seasonal stock at all times.
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives.
  • Manage the Epos operation, ensuring accurate stock management and sales reporting.
What We Offer

We offer a competitive benefits package, including 27 days' holiday (rising to 33 with length of service), company pension scheme, staff discount, and access to an employee support programme. Our team is valued and included, with a focus on work-life balance and a positive, can-do attitude.

About Sue Ryder

Sue Ryder is one of the largest charity retailers in the UK, with over 400 shops across the country. We are committed to providing expert medical, practical, bereavement, and emotional support to those in need, and we rely on the generosity of our donors and customers to fund our services.


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