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Retail Store Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Store Operations Manager to join our team at Reed. As a Store Operations Manager, you will be responsible for the efficient operation and effective management of our shop and its volunteers.
Key Responsibilities:
- Undertake cascade training, such as manual handling or new equipment familiarisation, to ensure a safe and healthy working environment.
- Take ownership of customer complaints and feedback, adhering to company policy and ensuring a positive customer experience.
- Ensure that unsaleable items are sorted and prepared for recycling or waste, maintaining a clean and organized store environment.
- Achieve and aim to exceed the annual sales budget and gift aid claim target, driving business growth and revenue.
- Control the store's expenditure and balance the store's profit and loss account, ensuring financial stability and efficiency.
Requirements:
The ideal candidate will have worked in a similar role and have retail experience, with a strong understanding of store operations and management principles. If you are a motivated and results-driven individual with a passion for retail, we encourage you to apply for this exciting opportunity.
