Retail Store Manager

7 days ago


Exmouth, Devon, United Kingdom Reed Full time

Job Summary:

We are seeking a highly skilled and experienced Store Operations Manager to join our team at Reed. As a Store Operations Manager, you will be responsible for the efficient operation and effective management of our shop and its volunteers.

Key Responsibilities:

  • Undertake cascade training, such as manual handling or new equipment familiarisation, to ensure a safe and healthy working environment.
  • Take ownership of customer complaints and feedback, adhering to company policy and ensuring a positive customer experience.
  • Ensure that unsaleable items are sorted and prepared for recycling or waste, maintaining a clean and organized store environment.
  • Achieve and aim to exceed the annual sales budget and gift aid claim target, driving business growth and revenue.
  • Control the store's expenditure and balance the store's profit and loss account, ensuring financial stability and efficiency.

Requirements:

The ideal candidate will have worked in a similar role and have retail experience, with a strong understanding of store operations and management principles. If you are a motivated and results-driven individual with a passion for retail, we encourage you to apply for this exciting opportunity.



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