Senior Credit Controller
4 weeks ago
Warner Music Group is seeking a highly skilled Senior Credit Controller to join our European Shares Service Centre. As a key member of our financial team, you will be responsible for ensuring timely and accurate processing of Accounts Receivable (A/R) and credit and collection activities for our organisation.
Key Responsibilities- Provide financial order management support to business units, supply chain, and sales personnel to control credit exposure, affect timely payment, and minimise and resolve customer disputes.
- Execute collection of assigned customer account portfolio, specifically high-value digital revenue streams.
- Lead monthly calls with labels related to account balances for own ledger.
- Ensure all payments are collected within the specified payment term.
- Work closely with finance to ensure cash forecasts are accurate and complete, with weekly reporting on cash collection activities.
- Facilitate monthly A/R close process, including preparation of accounts receivable ledger, including any adjustments, journal entries, and reconciliation of specific accounts.
- Evaluate customer accounts for any issues relating to reconciliations/settlements, ensuring ageing balances are investigated and resolved.
- Assist in the creation of the Bad Debt file for Digital Revenue, working with label finance teams on any risky customers for their bad debts provisions, ensure proper escalation of risks and refer uncollectable debts for support or write-off.
- Manage customer inquiries and disputes.
- Process dispute/deduction adjustments and write-off balances.
- Conduct A/R search queries, liaise with business partners including label and publishing divisions, corporate divisions (tax, legal, etc.) on various projects.
- Maintain accurate credit and collection files and perform monthly portfolio analysis.
- Provide support to the OTC Team to ensure full team coverage, including raising invoices and credit notes, allocating cash, creating adjustments, and any other task deemed necessary by the OTC Manager.
We are looking for a highly motivated and experienced Credit Controller with a strong background in financial ERP systems. You will have a proven track record of managing high-volume transaction processing and a keen eye for detail. You will be a self-starter who proactively seeks out new solutions and is able to multi-task and prioritise projects working well under pressure.
You will have excellent communication and interpersonal skills, with the ability to support and train other team members where needed. You will be a team player who is able to work collaboratively with colleagues across the organisation.
What We OfferWarner Music Group offers a competitive salary and benefits package, as well as opportunities for career development and growth. You will be working with a talented and dedicated team of professionals who are passionate about the music industry.
We are committed to diversity and inclusion in all aspects of our business. We are proud to be an equal opportunity workplace and welcome applications from candidates of all backgrounds.
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