Senior Credit Controller Position

2 weeks ago


London, Greater London, United Kingdom Portfolio Credit Control Full time
Job Title: Senior Credit ControllerAbout the Role

Portfolio Credit Control is seeking a highly skilled Senior Credit Controller to join our team. As a Senior Credit Controller, you will be responsible for managing the credit and collections processes, ensuring timely payments from leasehold tenants. You will work closely with our property managers and accounts receivable team to resolve disputes and minimize financial losses.

Key Responsibilities
  • Monitor and enforce existing credit policies to ensure best practice across the Accounts Receivable function.
  • Build and maintain positive relationships with tenants, clients, and other stakeholders, serving as the primary point of contact for credit-related inquiries, disputes, and escalations.
  • Manage accounts receivable aging reports, proactively following up on overdue payments, issuing reminders, and initiating collections actions as necessary to minimize delinquencies and maximize cash flow.
  • Negotiate payment arrangements with delinquent tenants and clients, collaborating with property managers and AR management team to resolve disputes and minimize financial losses.
  • Analyse credit and collections data to identify trends, assess portfolio performance, and forecast cash flow projections.
  • Ensure compliance with relevant regulations, lease agreements, and industry standards governing credit and collections activities.
  • Identify opportunities for process improvement and automation within the credit and collection's function, assist with implementing technology solutions and best practices to enhance efficiency, accuracy, and scalability.
  • Mentorship: Provide guidance and training to credit control staff, fostering a culture of accountability, collaboration, and continuous learning to optimize team performance and achieve departmental goals.
Requirements
  • Previous experience of the property industry desirable, combined with a minimum of 4 years' experience in credit control and a strong knowledge of the end-to-end credit control process.
  • Must be numerate, computer literate and possess good communication skills.
  • Excel experience within a Windows environment.
  • Must have ability to work under pressure, use their initiative and have a flexible yet ordered approach to their work.


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