Current jobs related to Customer Service Coordinator - Lewes, East Sussex - Maximus
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Customer Service Coordinator
2 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for coordinating and overseeing the day-to-day operation of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key ResponsibilitiesManage...
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Customer Service Coordinator
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Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will be responsible for coordinating and overseeing the day-to-day operations of the centre, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage...
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Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will be responsible for coordinating and overseeing the day-to-day operations of the centre, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage...
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Customer Service Coordinator
3 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will be responsible for coordinating and overseeing the day-to-day operations of the centre, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage...
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Customer Service Coordinator
3 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will be responsible for coordinating and overseeing the day-to-day operations of the centre, ensuring seamless delivery of services to our customers.Key ResponsibilitiesManage...
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Customer Service Coordinator
1 week ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operation of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key...
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Customer Service Coordinator
1 week ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key...
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Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our services and providing exceptional support to our customers.Key ResponsibilitiesManage and coordinate the...
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Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our services and providing exceptional support to our customers.Key ResponsibilitiesManage and coordinate the...
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Customer Service Coordinator
2 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryMaximus is seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key...
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Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our daily activities, providing exceptional customer service, and working collaboratively with our clinical...
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Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our daily activities, providing exceptional customer service, and working collaboratively with our clinical...
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Customer Service Coordinator
3 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative at Maximus. In this role, you will be responsible for coordinating and overseeing the day-to-day operation of the Assessment Centre, ensuring smooth running of assessments, and providing exceptional customer service.Key...
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Customer Service Coordinator
2 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for coordinating and overseeing the day-to-day operation of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key ResponsibilitiesManage...
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Customer Service Coordinator
7 days ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob Title: Customer Service RepresentativeJob Overview:Maximus is a global organisation that specialises in providing health and employment services. We are currently seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Manage daily operations of the Assessment Centre, ensuring smooth running of sessions and customer...
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Customer Service Coordinator
1 month ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our services and providing exceptional support to our customers.Key ResponsibilitiesCoordinate and oversee the...
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Customer Service Coordinator
1 month ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our services and providing exceptional support to our customers.Key ResponsibilitiesCoordinate and oversee the...
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Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our services and providing exceptional support to our customers.Key ResponsibilitiesManage and coordinate daily...
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Customer Service Coordinator
4 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our services and providing exceptional support to our customers.Key ResponsibilitiesManage and coordinate daily...
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Customer Service Coordinator
2 weeks ago
Lewes, East Sussex, United Kingdom Maximus Full timeJob SummaryMaximus is seeking a highly organized and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for coordinating and overseeing the day-to-day operations of the Assessment Centre, ensuring smooth running of assessments and providing exceptional customer service.Key...
Customer Service Coordinator
2 months ago
Job Summary
We are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our Assessment Centre team, you will play a vital role in ensuring the smooth operation of our daily sessions, providing exceptional customer service, and working collaboratively with our clinical colleagues.
Key Responsibilities
- Manage daily appointment sessions, ensuring optimal productivity and customer satisfaction
- Coordinate with customers, visitors, and internal stakeholders to ensure seamless communication and workflow
- Work closely with clinical colleagues to ensure the smooth running of assessments across all relevant channels
- Monitor session progress, backfill appointments as needed, and identify opportunities for process improvements
- Provide administrative support, including filing, data entry, and maintaining accurate records
- Collaborate with the Team Performance Lead to ensure sessions run smoothly and to time
- Communicate effectively with external stakeholders, including General Practitioner surgeries, Hospitals, and Department of Work and Pensions
- Perform daily checks to ensure all completed assessments are closed down and moved forward without delay
- Assist with general administrative duties, including maintaining stationery, preparing confidential customer documentation, and arranging equipment for Health Care Practitioners
Requirements
- GCSE level or equivalent, including Maths and English at grade C or above
- IT literate, with good Microsoft Office skills
- Experience in dealing with internal and external stakeholders (preferred but not essential)
- Good written English, grammar, and punctuation for correspondence and record-keeping
- Demonstrable experience in an administrative or customer service position
- Able to demonstrate attention to detail, prioritization skills, and ability to work unsupervised
- Ability to remain calm in difficult situations and deliver work to set targets and standards
Working with Maximus
As a global organization, we specialize in providing health and employment services to millions of people every year. Our UK team employs around 5,000 people across the country to deliver services that have a profound impact on people's lives. We are committed to making a difference and value our employees' contributions to our mission.
