Front Desk Supervisor

6 days ago

London, Greater London, United Kingdom Dorchester Collection Full time
Job Description

Position Overview

The Dorchester Collection is seeking a highly skilled and experienced Night Manager to join our team. As a Night Manager, you will be responsible for managing room allocations, supervising the Front Desk, and ensuring that our guests receive the highest level of service.

Key Responsibilities

  • Manage room allocations and ensure that all rooms are assigned to guests in a timely and efficient manner.
  • Supervise the Front Desk team and ensure that all guests are treated with the highest level of service and respect.
  • Communicate effectively with other departments and hotel staff to ensure that all guest requests are met.
  • Act as an ambassador for the hotel and ensure that all guests have a positive experience.

Requirements

  • Excellent communication and customer service skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong organizational and time management skills.
  • Ability to work effectively in a team environment.
  • English language proficiency.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.
  • Access to our award-winning learning academy.

Why Work for Us

The Dorchester Collection is a leading luxury hotel group with a reputation for excellence. We are committed to providing our guests with an exceptional experience and our team members with a supportive and inclusive work environment. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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