Night Front Desk Supervisor

2 months ago

London, Greater London, United Kingdom Four Seasons Hotels and Resorts Full time
About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Surrounded by the capital's greenery and most coveted shopping streets, Four Seasons Hotel London at Park Lane seamlessly balances award-winning design with the city's high notes. Take in views of Hyde Park from sun-drenched rooms and our rooftop spa, enjoy a leisurely meal on our one-of-a-kind al fresco terrace, then stroll to explore London's famous sights.

Four Seasons Hotel London at Park Lane is looking for a Night Front Desk Supervisor to join the Front Office team

Your role

As Night Front Desk Supervisoryou will lead the team during shift, to welcome and register guests to the hotel, explaining the accommodations and establishing credit or method of payment. Responds, handles and resolves a wide variety of guest requestsby accurately assessing the guests' needs and then adding personal recommendations and touches.

Just some of the benefits Four Seasons Hotel London at Park Lane employees enjoy:
  • £40,000 package which includes Hotel service charge, and salary.
  • Up to 5% of your salary per annum as a bonus through our profit share plan
  • 40 hour working week
  • Excellent Training and Career Development opportunities
  • Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
  • Free meals at Zest while on duty including fruits, coffee/tea and ice cream available throughout the day
  • Holiday entitlement increases with years of service up to 33 days off
  • Free Life Insurance while on duty.
  • Opportunities to build a successful career with global potential
  • Season Ticket Loan & cycle to work scheme
  • Free Uniform dry cleaning available
  • Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
  • Access to Wagestream - a salary advance benefit
  • Employee Recognition Programmes
  • & many, many more surprises to discover
We look forward to receiving your application

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