Digital Solutions Specialist

6 days ago

Hatfield, Hertfordshire, United Kingdom Mitsubishi Electric Full time

About Us:

Mitsubishi Electric is a leading global manufacturer of electrical and electronic products, committed to innovation and sustainability. Our mission is to create a better tomorrow through technological advancements and continuous improvement.


Role Summary:

We are seeking a highly skilled Product Development Manager to join our team in the UK. As an ambassador for our business, you will be responsible for delivering our vision and strategy through the development and management of digital solutions.


Key Responsibilities:

  • Develop and implement a connected services strategy aligned with our business goals.
  • Conduct market research and competitive analysis to identify opportunities for new digital solutions.
  • Define product requirements, specifications, and roadmaps for connected services based on customer needs and market trends.
  • Collaborate with cross-functional teams to develop and deploy connected services.
  • Develop initiatives to enhance customer experience and satisfaction through digital solutions.
  • Monitor and analyze customer feedback and usage data to continuously improve service offerings.
  • Provide support to customer service teams to resolve issues related to connected services.
  • Define product optimization software requirements and roadmap based on customer needs and market trends.
  • Lead the development and enhancement of product optimization software to improve the efficiency and performance of heat pump systems.
  • Collaborate with our European teams to create innovative solutions that provide real-time analytics and automated optimization.


Requirements:

  • Strong understanding of heat pump systems and HVAC industry standards.
  • In-depth knowledge of IoT technologies and connected services.
  • Familiarity with software development processes and methodologies.
  • Knowledge of product optimization techniques and software.
  • Excellent strategic planning and project management skills.
  • Strong analytical and problem-solving abilities.
  • Proficient in data analysis tools and methodologies.
  • Effective communication and interpersonal skills.
  • Ability to collaborate with cross-functional teams.
  • Strong organizational and multitasking capabilities.
  • Customer-focused with an ability to gather and interpret customer feedback.


What We Offer:

  • Generous annual leave allowance - 25 days per year, plus bank holidays increasing by one day with each year of service until 27 days per year.
  • Flexible Working - we offer a range of flexible working options that include working from home or hybrid working.
  • Pension.
  • Life Assurance.
  • Group Income Protection Scheme.
  • Private Medical, Dental Insurance and a Cash Plan Scheme - Single cover funded by Mitsubishi.
  • Access to Mitsubishi's very own discount platform.
  • Colleague Referral Scheme.
  • Holiday Buy.
  • Long Service Awards.
  • Cycle to Work Scheme.
  • Sports & Social Club.
  • Employee Assistance Programme including additional services Eldercare & Best Doctors.

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