Lead Service Coordinator
1 week ago
About the Role
The Team Manager is a key member of the Tiffany Service Center team, responsible for the day-to-day operations of the facility. In partnership with the department Manager, the Team Manager ensures repair orders are systematically and physically processed to meet established service levels and with maximum efficiency.
Key Responsibilities
- Leadership and Team Development
- Lead and Inspire a High-Performing Team
- Develop and Implement Strategies to Drive Team Performance
- Provide Ongoing Feedback and Coaching to Team Members
- Foster a Culture of Inclusion and Diversity
- Ensure Efficient Workflow Management
- Manage Components, Parts, and Materials
- Implement and Monitor New Processes and Projects
- Support Sales Channels and Customer Service
- Support Business Strategy and Growth
- Collaborate with Cross-Functional Teams
- Develop and Implement Contingency Plans
Requirements
- Strong Leadership and Communication Skills
- Ability to Analyze and Solve Complex Problems
- Proficiency in Microsoft Office Suite
- Flexibility and Adaptability
- Customer Service Orientation
- Ability to Work in a Fast-Paced Environment
Preferred Qualifications
- Graduate Degree in Business, Engineering, or Related Field
- Multi-Language Skills or Fluency
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