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Digital Business Support Specialist

1 month ago

Inverness, Highland, United Kingdom Forestry and Land Scotland Full time

Digital Business Support Officer - A Key Role in Forestry and Land Scotland

Forestry and Land Scotland is seeking a skilled Digital Business Support Officer to join our team. This is a permanent, full-time role with opportunities for hybrid working.

In this dynamic position, you will be an integral part of our Transformation and Corporate Services (TCS) team, supporting the delivery of key digital initiatives across the organisation. Your responsibilities will include:

  • Providing Administrative Support: Handling documentation, coordinating meetings and events, managing queries, and assisting in the continuous development of departmental procedures.
  • Engaging with Stakeholders: Understanding and documenting user requirements, managing relationships with digital service providers, and supporting service level agreements (SLAs).
  • IT Hardware Management: Administering and tracking IT inventory, as well as assisting in the deployment and retirement of IT devices.
  • Supporting Digital Development: Offering specialist advice on digital estate functionality, monitoring compliance with cyber resilience standards, and supporting training and awareness initiatives.

We offer a collaborative and supportive work environment, with opportunities for growth and development. If you have experience in digital/service support, a good understanding of IT systems, and a commitment to enhancing digital services, we'd love to hear from you.

We welcome applications from everyone, regardless of background. This is an exciting opportunity to contribute to the ongoing digital transformation at Forestry and Land Scotland.