People & Communications Specialist

5 days ago

OldburyonSevern, South Gloucestershire, United Kingdom Crowe UK Full time

About Crowe UK

Crowe UK is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140 countries and across more than 800 offices globally.

Our Vision

We aim to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

Our Culture

We are a community where everyone is valued, can flourish and achieve their full potential, regardless of gender, identity, sexuality, race, ethnicity, education or background.

About the Role

This is a fantastic opportunity for someone looking to progress their career with a recognised brand in the business-to-business professional services market.

Key Responsibilities

  • Assist in the development of the internal communications plan and support the delivery of activities related to the plan.
  • Liaise with the external communications team to align internal messages and communications activity.
  • Work closely with the sector and regional marketing and people teams to create and develop content.
  • Effectively manage stakeholder relationships, working with partners, client-facing teams and support teams to increase awareness of their activities.
  • Support the management of the firm's intranet content and ensure it is relevant, up-to-date and engaging.
  • Collate content for internal newsletters and distribute to the firm.
  • Support the internal communications team in the creation and design of specialist internal publications and projects.
  • Plan, schedule and create internal 'lockscreen' messages, liaising with the Design Executive.
  • Evaluate and share performance statistics of internal communications and apply any learning to improve performance.
  • Act as a 'brand guardian', ensuring consistency and compliance in the development of all internal communications material.
  • Support the Alumni team to create compelling newsletter and web content.

Requirements

  • Proactive and enthusiastic.
  • Responsive, reactive, and delivery-focused.
  • Efficient time management and ability to work to strict deadlines.
  • Ability to manage challenging situations with diplomacy and discretion.
  • Excellent language skills and good communicator at all levels, both verbally and in writing.
  • Ability to obtain and convert technical content into compelling content for internal purposes.
  • Works well in a team and on their own, with an ability to manage and prioritise their own workload.
  • Accuracy and attention to detail.
  • Use of HTML emailing platforms (preferably Concep Send).
  • Excellent knowledge and application of the full Microsoft Office 365 suite.

Qualifications

  • Degree-level education or equivalent.
  • At least eighteen months' communications experience.
  • Desirable - previous professional services experience.

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