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People & Communications Specialist

2 months ago


OldburyonSevern, South Gloucestershire, United Kingdom Crowe UK Full time
About Crowe UK

Crowe UK is a leading national audit, tax, advisory and risk firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140 countries and across more than 800 offices globally.

Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions, and make smart decisions that have lasting value through the highest quality audit, tax, advisory and risk services.

Crowe UK is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other.

At Crowe UK, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential.

Job Description

This role offers a great opportunity for someone looking to progress their career with a recognised brand in the business-to-business professional services market.

In this hands-on role, you will be creating a range of exciting and engaging communications content - from business updates, people communications and wellbeing programmes to sustainability initiatives, alumni and recruitment content and everything in between.

To succeed in this role, you will already have some experience in communications – ideally within the professional services industry. The role would suit someone who can work to tight deadlines and is delivery focussed.

Key Responsibilities
  • Assists the development of the internal communications plan and supports delivery of activities related to the plan.
  • Liaises with the external communications team to align internal messages and communications activity.
  • Works closely with the sector and regional marketing and people teams to create and develop content.
  • Effectively manages stakeholder relationships, working with partners, client facing teams and support teams to increase awareness of their activities.
  • Supports management of the firm's intranet content and ensure it is relevant, up to date and engaging.
  • Collates content for internal newsletter and distributes to the firm.
  • Supports the internal communications team in the creation and design of specialist internal publications and projects.
  • Plans, schedules and creates internal 'lockscreen' messages, liaising with the Design Executive.
  • Evaluates and shares performance statistics of internal communications and applies any learning to improve performance.
  • Acts as a 'brand guardian', ensuring consistency and compliance in the development of all internal communications material.
  • Supports the Alumni team to create compelling newsletter and web content.
Key Skills
  • Proactive and enthusiastic.
  • Responsive, reactive, and delivery focused.
  • Efficient time management and ability to work to strict deadlines.
  • Ability to manage challenging situations with diplomacy and discretion.
  • Excellent language skills and good communicator at all levels, both verbally and in writing.
  • Ability to obtain and convert technical content into compelling content for internal purposes.
  • Works well in a team and on their own, with an ability to manage and prioritise their own workload.
  • Accuracy and attention to detail.
  • Use of HTML emailing platforms (preferably Concep Send).
  • Excellent knowledge and application of the full Microsoft office 365 suite.
Qualifications
  • Degree level education or equivalent
  • At least eighteen months' communications experience
  • Desirable - previous professional services experience.
Why Choose Crowe UK?

At Crowe UK, we understand that it is often the culture and values of a firm that are most important when looking for a new workplace.

Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be.

We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities.

At Crowe UK, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits.

We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further.

Crowe UK is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service.

Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway..