Customer Service Representative

4 weeks ago


Wigan, Wigan, United Kingdom Apcoa Parking Full time
Parking Enforcement Advisor

We are seeking a skilled and customer-focused individual to join our team as a Parking Enforcement Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to clients, customers, and mobile enforcement officers.

Key Responsibilities:
  • Answer inbound calls to arrange clamping and de-clamping of vehicles parked incorrectly in Ireland.
  • Handle inbound email queries from clients and customers, advising them on how to appeal correctly.

What We Offer:
  • Full training to ensure your success in the role.
  • Opportunities to learn multiple skills in different sectors of the parking industry.
  • Full-time employment with a competitive hourly wage.
  • A comprehensive pension scheme.
  • Free town centre parking.

About Us:
We are a leading provider of parking solutions, dedicated to delivering exceptional customer service and providing a safe and secure environment for our clients and customers. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we would love to hear from you.

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