Customer Service Representative

4 weeks ago


Penzance, Cornwall, United Kingdom BT Group Full time

About the Role

We are seeking a Customer Service Representative to join our team at EE. As a Retail Advisor, you will be the face of our brand, providing exceptional customer service and building lasting relationships with our customers.

Key Responsibilities

  • Provide excellent customer service, answering questions and resolving issues in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales targets and provide a seamless customer experience.
  • Participate in training and development programs to enhance your skills and knowledge.

What We Offer

  • A competitive starting salary of £12.34, plus an uncapped commission scheme.
  • Huge discounts off EE & BT products, including your Mobile and Broadband.
  • Support in carving your own career path, with opportunities for development and progression.
  • Season Ticket Travel Loan, to help with travel costs.
  • Volunteering days, to give back to your local community.
  • Optional Private Healthcare and Dental, to protect you and your family.

Why Join Us?

We are passionate about developing our people and providing a supportive and inclusive work environment. If you are a curious and resilient individual who enjoys working with people, then this could be the role for you.



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