Guest Experience Leader
3 weeks ago
As a Guest Experience Leader at our new hotel in Belfast, you will be responsible for delivering exceptional guest experiences and driving operational excellence. With a competitive salary of £50,000 - £60,000 per annum, based on experience, you will have the opportunity to develop your career in a dynamic and fast-paced environment.
About the RoleThis is an excellent opportunity to join a prestigious new hotel development in Belfast and contribute to the success of a first-class hospitality experience.
Key Responsibilities- Ensure smooth and welcoming check-in and check-out processes, and address guest requests promptly and courteously.
- Supervise cashiering procedures, ensuring compliance with hotel accounting policies and standards.
- Handle guest feedback and complaints professionally, implementing solutions to enhance service delivery.
- Competitive salary based on experience.
- Annual leave entitlement that increases with service.
- Pension contributions matched by the company, with higher rates after one year.
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Luxury Guest Experience Leader
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Guest Experience Director
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Guest Experience Director
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Guest Experience Lead
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Guest Experience Director
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Guest Experience Director
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Guest Experience Director
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Guest Experience Director
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Guest Services Supervisor
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Guest Service Director
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Belfast, United Kingdom Kennedy Business Services Ltd Full timeGuest Service DirectorIn this pivotal leadership role, you will be responsible for overseeing all Front of House operations to ensure the highest standards of guest service and satisfaction in our new hotel development opening in Belfast. As a key member of our team, you will work closely with the Rooms Division and other departments to ensure seamless...