Guest Services Supervisor
3 weeks ago
Miller Group Global Limited is seeking a seasoned Hotel Operations Manager to lead the Front Office department and drive exceptional guest experiences. As a key member of our team, you will be responsible for developing and implementing effective strategies to improve guest satisfaction, leading the Front Office team to achieve exceptional performance, and collaborating with other departments to ensure seamless guest experiences.
Main Responsibilities:
- Develop and implement effective strategies to drive guest satisfaction and loyalty
- Lead and motivate the Front Office team to achieve exceptional performance
- Ensure all front desk operations are running smoothly, including check-in/check-out processes, room assignments, and guest requests
- Collaborate with other departments to ensure seamless guest experiences
- Monitor and report on key performance indicators (KPIs) such as guest satisfaction, occupancy rates, and revenue growth
Requirements:
- 3+ years of experience in hotel operations, preferably in a senior leadership role
- Proven track record of success in leading front office teams and driving guest satisfaction
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment and prioritize multiple tasks
- Strong analytical and problem-solving skills
- Bachelor's degree in Hospitality or a related field
Salary: £50,000 - £65,000 per annum
Benefits:
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Comprehensive benefits package including health insurance, retirement plan, and paid time off
How to Apply:
Please submit your application, including your resume and cover letter, to [insert contact information].
-
Guest Services Supervisor
4 weeks ago
Belfast, United Kingdom Miller Group Global Limited Full timeJob Role: Guest Services SupervisorMiller Group Global Limited is seeking a highly motivated Guest Services Supervisor to join our hotel management team. The successful candidate will have a passion for delivering exceptional guest services and a proven track record in hotel operations. As a key member of our team, you will be responsible for supervising the...
-
Guest Service Director
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeGuest Service DirectorIn this pivotal leadership role, you will be responsible for overseeing all Front of House operations to ensure the highest standards of guest service and satisfaction in our new hotel development opening in Belfast. As a key member of our team, you will work closely with the Rooms Division and other departments to ensure seamless...
-
Senior Guest Service Manager
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeAbout the Job:Kennedy Business Services Ltd is delighted to be working alongside a prestigious new hotel development in Belfast to recruit for a Senior Guest Service Manager. This is an outstanding opportunity to join an exciting project and contribute to the success of a first-class hospitality experience.Your Responsibilities:Oversee all Front of House...
-
Hotel Services Supervisor
3 weeks ago
Belfast, United Kingdom Miller Group Global Limited Full timeJob Title: Hotel Services SupervisorEstimated Salary: £25,000 - £35,000 per annumAbout the Role:The Miller Group Global Limited is seeking an organized and detail-oriented Hotel Services Supervisor to support the Front of House department at our hotel in Belfast. As a key member of the team, you will be responsible for ensuring efficient and effective...
-
Front Office Supervisor
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeFront Office Supervisor Job OpportunityWe are seeking a highly skilled Front Office Supervisor to join our team in Belfast. As a key member of our front office team, you will be responsible for ensuring the smooth operation of our overnight service, managing the reception desk, and providing exceptional guest service.The ideal candidate will have proven...
-
Guest Services Director
3 weeks ago
Belfast, United Kingdom Miller Group Global Limited Full timeJob Title: Guest Services DirectorWe are seeking an experienced and accomplished Guest Services Director to join our team at Miller Group Global Limited. As a senior member of our hotel management team, you will be responsible for delivering exceptional guest experiences, driving revenue growth, and leading our front desk operations.About the Role:Develop...
-
Guest Experience and Service Excellence
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeJob Opportunity: A highly sought-after Front of House Management position has become available at a prestigious new hotel development in Belfast. This exciting opportunity offers a competitive salary, annual leave entitlement, and pension contributions matched by the company. The successful candidate will be responsible for leading a team of staff, ensuring...
-
Guest Experience Leader
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeAs a Guest Experience Leader at our new hotel in Belfast, you will be responsible for delivering exceptional guest experiences and driving operational excellence. With a competitive salary of £50,000 - £60,000 per annum, based on experience, you will have the opportunity to develop your career in a dynamic and fast-paced environment.About the RoleThis is...
-
Guest Experience Specialist
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeJob Overview: Kennedy Recruitment is delighted to be working alongside a prestigious new hotel development in Belfast to recruit for a Front of House Manager.About the Role: This is a pivotal leadership role responsible for delivering exceptional guest service and operational excellence.Key Responsibilities:Oversee all Front of House operations, ensuring the...
-
Corporate Receptionist
2 weeks ago
Belfast, United Kingdom Rapport Guest Services Full timeJob Introduction We are recruiting a Corporate Receptionist to join our team at one of our prestigious client's office in Belfast. Your job title will be Guest Services Ambassador This is a 24 hour/week role, 8 hours per day, Wed-Fri, 7.30-4.30 or 8.30-5.30 shifts Main Responsibilities The main responsibilities are to: - Oversee client reception and...
-
Guest Services Host
7 months ago
Belfast, United Kingdom Portico Full time**Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...
-
Ibis City Centre
1 week ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
-
Ibis City Centre
7 months ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
-
Night Services Supervisor
3 weeks ago
Belfast, United Kingdom Kennedy Business Services Ltd Full timeKey ResponsibilitiesThe successful candidate will be responsible for ensuring the smooth operation of our hotel's front office and night services, focusing on exceptional guest satisfaction and high standards of hospitality and safety. Key responsibilities include:Ensuring end-of-day procedures and subsequent reports are completed accurately and...
-
Guest Services Host
7 months ago
Belfast, United Kingdom Portico Full timeCompany Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...
-
Supervisor
7 months ago
Belfast, United Kingdom The Ivy Belfast Full time**RESTAURANT SUPERVISOR** Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence. We’re searching for a dynamic **Restaurant Supervisor** to join our team and become part of something special. **Benefits & Rewards**: - ** 50% staff...
-
Ibis City Centre
7 months ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...
-
Ibis Queens Quarter
7 months ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...
-
Holiday Inn Express
7 months ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...
-
Ibis City Centre
7 months ago
Belfast, United Kingdom Andras Hotels Full time**About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...