Guest Services Director

14 hours ago


Belfast, United Kingdom Miller Group Global Limited Full time
Job Title: Guest Services Director

We are seeking an experienced and accomplished Guest Services Director to join our team at Miller Group Global Limited. As a senior member of our hotel management team, you will be responsible for delivering exceptional guest experiences, driving revenue growth, and leading our front desk operations.

About the Role:

  • Develop and implement strategies to drive revenue growth and enhance guest satisfaction.
  • Lead and motivate the front desk team to deliver exceptional guest experiences.
  • Manage front desk operations, including check-in, check-out, and room assignments.
  • Collaborate with other departments to ensure seamless hotel operations and enhance the overall guest experience.

Requirements:

  • 5+ years of experience in hospitality management, preferably in a front desk or director role.
  • Proven track record of driving revenue growth and improving guest satisfaction.
  • Excellent leadership and communication skills.
  • Familiarity with hotel software systems and technology.

Salary: £60,000 - £80,000 per annum, depending on experience.



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