Guest Service Director

12 hours ago


Belfast, United Kingdom Kennedy Business Services Ltd Full time
Guest Service Director

In this pivotal leadership role, you will be responsible for overseeing all Front of House operations to ensure the highest standards of guest service and satisfaction in our new hotel development opening in Belfast. As a key member of our team, you will work closely with the Rooms Division and other departments to ensure seamless operations and alignment with our hotel's objectives.

Key Responsibilities:
  • Ensure smooth and welcoming check-in and check-out processes, and address guest requests promptly and courteously.
  • Collaborate with the Rooms Division and other departments to ensure seamless operations and alignment with our hotel's objectives.

About You:
  • You will have a deep commitment to delivering outstanding guest experiences and service excellence.
  • You will possess familiarity with health and safety regulations, and crisis management protocols.

Estimated Salary: £60,000 - £75,000 per annum

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