Guest Service Manager

3 days ago


Belfast, United Kingdom Miller Group Global Limited Full time
About the Role:
The Miller Group Global Limited is seeking a highly skilled and motivated Front of House Manager to join our team. As a key member of the hotel's management team, you will be responsible for leading the Front Office Department and ensuring that all guest interactions are handled with the utmost professionalism and courtesy.

The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering exceptional customer experiences. Key responsibilities include:
  • Leading the Front Office Department and supervising a team of staff.
  • Ensuring that all front office operations are executed to the highest standards.
  • Handling guest complaints and resolving issues promptly and professionally.
  • Coordinating with other departments to ensure effective communication and teamwork.

What We Offer:
Competitive salary: £50,000 - £65,000 per annum, depending on experience. Excellent benefits package including health insurance, retirement plan, and paid time off. Opportunity to work with a dynamic and growing company.

  • Belfast, United Kingdom Miller Group Global Limited Full time

    Job Role: Guest Services SupervisorMiller Group Global Limited is seeking a highly motivated Guest Services Supervisor to join our hotel management team. The successful candidate will have a passion for delivering exceptional guest services and a proven track record in hotel operations. As a key member of our team, you will be responsible for supervising the...


  • Belfast, United Kingdom Kennedy Business Services Ltd Full time

    Guest Service DirectorIn this pivotal leadership role, you will be responsible for overseeing all Front of House operations to ensure the highest standards of guest service and satisfaction in our new hotel development opening in Belfast. As a key member of our team, you will work closely with the Rooms Division and other departments to ensure seamless...


  • Belfast, United Kingdom Dalata Hotel Group Full time

    Join Our Team as a Customer Service ProfessionalWe are looking for a friendly and professional individual to join our team as a Receptionist at Maldron Hotel Belfast City. As a key member of our front office team, you will play a vital role in ensuring that our guests have an exceptional experience from arrival to departure.About the JobThe Receptionist will...

  • Guest Services Host

    6 months ago


    Belfast, United Kingdom Portico Full time

    **Company Description** Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Guest Services Host

    6 months ago


    Belfast, United Kingdom Portico Full time

    Company Description Portico is defined by our unique culture - One that rewards hard work and commitment, empowers people to grow, with the belief that work should be fun and engaging! Our family is made up of all kinds of people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow,...

  • Guest Service Manager

    1 month ago


    Belfast, United Kingdom Hoidday Inn Express Antrim Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...


  • Belfast, United Kingdom Dalata Hotel Group Full time

    Job SummaryWe are seeking a skilled and enthusiastic Receptionist to join our team at Maldron Hotel Belfast City. In this role, you will be responsible for delivering exceptional customer service and creating a positive experience for our guests.About the JobThe Receptionist will play a key role in maintaining the high standards of our hotel, ensuring that...


  • Belfast, United Kingdom Titanic Hotel Belfast Full time

    Job SummaryWe are seeking a highly skilled and experienced Assistant Front Office Manager to join our team at Titanic Hotel Belfast. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, while ensuring that all front desk operations run smoothly and efficiently. Your primary responsibilities will...

  • Ibis City Centre

    7 months ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...

  • Ibis Queens Quarter

    7 months ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...

  • Ibis Queens Quarter

    6 months ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...

  • Ibis City Centre

    7 months ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...

  • Holiday Inn Express

    6 months ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...

  • Ibis City Centre

    6 months ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group and we are proud to have been at the forefront of hospitality for the past 30 years. We subscribe to the Hospitality Employers Charter, which means we are committed to provide training, development and support to all of our team members. We offer a range of staff benefits and...


  • Belfast, United Kingdom Hoidday Inn Express Antrim Full time

    JOIN US At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality!  We are passionate about the...

  • Holiday Inn Express

    6 months ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...

  • Holiday Inn Express

    6 months ago


    Belfast, United Kingdom Andras Hotels Full time

    **About Us** Andras Hotels is Northern Ireland’s largest hotel group with nine hotels in Belfast, Coleraine and Portrush, two apartment complexes, a Café Bar and a Health Club and Spa. We are rapidly expanding our portfolio and we are dedicated to promoting tourism and hospitality across the country. We develop our people through our Andras Academy, the...


  • Belfast, United Kingdom CPL Full time

    Career OpportunityWe are looking for a dynamic and results-driven Front of House Manager to join our team at Moxy Hotel Belfast. As part of our leadership team, you will be responsible for leading the Front Office team to deliver exceptional service and ensuring every guest feels at home in our hotel.About UsMoxy Hotel combines luxury with bold design and...


  • Belfast, United Kingdom Dalata Hotel Group Full time

    Job SummaryThe estimated annual salary for this Receptionist role at Maldron Hotel Belfast City is approximately £24,000. We are looking for a highly organized and detail-focused individual who can deliver exceptional customer service in a busy hotel environment. In this role, you will be responsible for managing front desk operations, including...


  • Belfast, United Kingdom Aimbridge Full time

    About AimbridgeAimbridge is a leading hospitality company with a commitment to excellence in guest satisfaction. As a Casual Evening Housekeeping Attendant, you will play a vital role in delivering high-quality services and exceeding guest expectations.This position offers numerous benefits, including industry-leading training, hotel discounts, and access to...