Ambulance Service Resource Management Lead

1 month ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom North East Ambulance Service NHS Foundation Trust Full time

About the Role:

We are seeking a highly motivated and experienced individual to join our team as a Global Rostering System (GRS) System Lead Officer at the North East Ambulance Service NHS Foundation Trust.

This is an exciting opportunity to work in a fast-paced environment where you will be responsible for configuring and enhancing the GRS system to improve scheduling efficiency and adapt to the evolving needs of our ambulance service.

As a key member of our operations team, you will work closely with our resource scheduling department to ensure effective personnel allocation, maximising operational readiness and response times.

You will also have the opportunity to analyse rostering data from GRS to identify trends and areas for improvement, providing actionable insights to enhance service delivery and resource management.

In addition, you will develop and deliver training programmes for staff on GRS, ensuring proficiency in utilising these systems, and update stakeholders on developments regarding GRS, fostering engagement and transparency.

We estimate that this role will pay around £35,000-£45,000 per annum, depending on experience.

Key Responsibilities:

  • Configure and enhance the GRS system to improve scheduling efficiency
  • Work with the resource scheduling department to ensure effective personnel allocation
  • Analyse rostering data from GRS to identify trends and areas for improvement
  • Develop and deliver training programmes for staff on GRS
  • Update stakeholders on developments regarding GRS

Requirements:

  • Degree level or relevant experience working in operations and/or resource scheduling
  • Excellent written and verbal communication skills
  • Able to think logically and clearly to make rational decisions
  • Ability to analyse complex and conflicting data sets and solve difficult problems


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