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Service Advisor Trainee

2 months ago


St Peter Port, United Kingdom Motor Mall Full time
Job Title: Trainee Service Advisor

Join Motor Mall as a Trainee Service Advisor and take the first step towards a rewarding career in the automotive industry.

About the Role:

We are seeking a highly motivated and customer-focused individual to join our Service Department as a Trainee Service Advisor. As a Trainee Service Advisor, you will be responsible for providing exceptional customer service, ensuring that our customers receive the highest level of service and repair for their vehicles.

Key Responsibilities:
  1. Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  2. Assist customers with their vehicle service and repair needs, including scheduling appointments, providing estimates, and explaining repair work.
  3. Work closely with the Service Team to ensure that all vehicles are serviced and repaired to the highest standards.
  4. Develop and maintain a thorough knowledge of our products and services, including our warranty and goodwill procedures.
  5. Participate in ongoing training and development to improve your skills and knowledge.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic knowledge of automotive repair and maintenance.
  • Ability to learn and adapt quickly.
What We Offer:

As a Trainee Service Advisor with Motor Mall, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. We offer a competitive salary and benefits package, as well as ongoing training and development opportunities.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is looking for a rewarding career in the automotive industry, please apply today.