Customer Service Advisor Trainee

4 weeks ago


St Ives, Cornwall, United Kingdom Toyota Full time

Unlock Your Potential with Toyota

We are seeking ambitious individuals to join our team as a Customer Service Advisor Trainee. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have an outstanding experience.

Key Responsibilities:

  • Welcome and greet aftersales customers to our Centre and ensure their experience is second to none
  • Participate fully in all scheduled training activities, including sessions at the Toyota Academy in Burnaston, Derbyshire
  • Keep all your learning logs up to date and ensure that you are prepared for your learning reviews with your manager, mentor, and Learning & Development Advisor
  • Get involved with all activities that raise the profile of your Centre, such as those in the community promoting the Toyota brand and attracting new customers

Person Specification:

This role requires you to be professional, have a smart personal appearance, and have high standards of verbal and written communication. You must be literate and numerate, with a desire to learn, and a genuine interest in offering excellent customer service.

What We Offer:

  • Contributory Pension/life assurance scheme
  • Training and on-going development
  • Opportunity for career progression
  • Plus other excellent benefits/incentives as expected of a large organisation

Eligibility Criteria:

You must be eligible to work in the UK and able to work full time to carry out the role effectively and travel (for residential block training).



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