Service Advisor Trainee

2 days ago


St Helens, St. Helens, United Kingdom NHS Full time
Job Summary:

We are seeking a highly skilled and experienced Service Advisor Trainee to join our team at Mersey and West Lancashire Teaching Hospitals NHS Trust. As a key member of our On-Boarding Team, you will play a vital role in ensuring the efficient, professional, and integrated employment services for Doctors and Dentists in Training.

Main Responsibilities:
  • Provide excellent customer service to all stakeholders, including Trainees, Host Organisations, and NHS England Education (NHSE).
  • Ensure the delivery of high levels of customer service from your area team to all of Lead Employer's stakeholders in their area of responsibility.
  • Support the On-Boarding of Doctors and Dentists in training and ensure the integrity of data.
  • Assess and calculate pay protection for Doctors and Dentists in training.
  • Provide comprehensive advice regarding the employment of doctors and dentists in training.
Requirements:
  • Minimum 2 years' experience within HR or support services environment.
  • Excellent written and verbal communication skills.
  • Knowledge of HR policies and procedures.
  • Knowledge of medical and dental and Agenda for Change (AfC) terms and conditions of employment.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.



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