Service Advisor Trainee

4 weeks ago


St Peter Port, United Kingdom Motor Mall Full time

Job Title: Service Advisor Trainee

Job Summary:

We are seeking a highly motivated and organized Service Advisor Trainee to join our team at Motor Mall. As a Service Advisor Trainee, you will be responsible for providing exceptional customer service, ensuring efficient workflow, and maintaining accurate records.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist in scheduling and coordinating service appointments, ensuring efficient use of workshop capacity.
  • Maintain accurate and up-to-date records, including customer information, service history, and repair orders.
  • Collaborate with the Service Manager to ensure seamless communication and coordination between departments.
  • Participate in ongoing training and development to enhance technical knowledge and skills.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and familiarity with software applications.
  • Strong attention to detail and organizational skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to work with a leading automotive dealership.


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