ITIL Service Asset Configuration Management Lead
2 weeks ago
Job Title: ITIL Service Asset Configuration Management Lead
Job Summary:
We are seeking a highly skilled ITIL Service Asset Configuration Management Lead to join our team at Talent. As a key member of our IT service management team, you will be responsible for overseeing the provision of excellent IT customer services across our organization.
Key Responsibilities:
- Manage the configuration of IT assets, including hardware and software, to ensure accurate and up-to-date information.
- Develop and implement effective change management processes to minimize disruption to IT services.
- Lead incident and problem management teams to establish root cause analysis and resolve issues.
- Manage vendor relationships to maximize value and ensure effective contract and supply chain management.
- Collaborate with stakeholders to ensure that IT services meet business requirements and are delivered to the highest standards.
Requirements:
- Significant experience in IT service management, with a focus on configuration management and change management.
- Proven track record of managing IT assets and implementing effective change management processes.
- Excellent stakeholder management and communication skills.
- ITIL v3 or v4 certification, as well as a recognized project management qualification.
- Postgraduate qualification or equivalent experience.
What We Offer:
As a member of our team, you will have the opportunity to work with a talented group of professionals who are passionate about delivering excellent IT services. You will also have access to ongoing training and development opportunities to help you grow in your career.
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