Current jobs related to Service Operations Administrator - Ballyclare - Brook Street Recruitment

  • Service Administrator Lead

    2 weeks ago

    Ballyclare, United Kingdom Black Fox Solutions Full time

    We are seeking an experienced Customer Support Specialist to join our team in Ballyclare.This is a permanent opportunity that requires flexibility, with a 47-hour shift pattern that includes evenings and weekends.Monday to Thursday, you will work from 8am-9pm, while Fridays are from 8am-6pm, and every other Saturday from 8am-2pm.The ideal candidate will have...

  • Helpdesk and Service Administration Professional

    1 week ago

    Ballyclare, United Kingdom Brook Street UK Full time

    As a key member of our support team at Brook Street UK, you will contribute to delivering first-class customer experiences while performing various administrative tasks. This exciting role presents an excellent chance to develop your skills in helpdesk operations, customer service management, and data administration.Job RoleOur ideal candidate will be...

  • Service Desk Administrator

    2 weeks ago

    Ballyclare, United Kingdom Brook Street UK Full time

    Service Desk Administrator Job DescriptionBrook Street UK is seeking a highly motivated Service Desk Administrator to join our team in Ballyclare. As the first point of contact for customers, you will be responsible for delivering exceptional customer service and resolving technical issues efficiently.Main Responsibilities:Responding to customer inquiries...

  • Service Desk Operations Coordinator

    2 weeks ago

    Ballyclare, United Kingdom Brook Street UK Full time

    Job Summary:Brook Street UK is seeking a highly organized and communicative Service Desk Administrator to join their team in Ballyclare. As the first point of contact for customers, you will be responsible for greeting them with a courteous manner and interpreting their requirements. This role involves generating, amending and updating service schedules and...

  • Service Desk Administrator

    3 weeks ago

    Ballyclare, United Kingdom Brook Street Uk Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk AdministratorKey Duties & Responsibilities* Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements* Generating, amending and updating service schedules and sending reminders*...

  • Service Desk Administrator

    2 weeks ago

    ballyclare, United Kingdom Brook Street UK Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk AdministratorKey Duties & Responsibilities* Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements* Generating, amending and updating service schedules and sending reminders*...

  • Service Desk Administrator

    1 month ago

    Ballyclare, United Kingdom Brook Street UK Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk AdministratorKey Duties & Responsibilities* Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements* Generating, amending and updating service schedules and sending reminders*...

  • Service Desk Administrator

    1 month ago

    Ballyclare, United Kingdom Brook Street UK Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk AdministratorKey Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending reminders *...

  • Service Desk Administrator

    3 weeks ago

    ballyclare, United Kingdom Brook Street UK Full time

    Remember to check your CV before applying Also, ensure you read through all the requirements related to this role.Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk AdministratorKey Duties & Responsibilities* Being the first line of contact for customers, greeting them in a courteous manner...

  • Service Desk Administrator

    3 weeks ago

    Ballyclare, United Kingdom Brook Street UK Full time

    Remember to check your CV before applying Also, ensure you read through all the requirements related to this role. Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous...

  • Service Desk Administrator

    1 month ago

    Ballyclare, United Kingdom Brook Street UK Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk AdministratorKey Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending reminders *...

  • Service Desk Administrator

    4 weeks ago

    Ballyclare, United Kingdom Brook Street Recruitment Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending reminders *...

  • Service Desk Administrator

    2 months ago

    Ballyclare, United Kingdom Brook Street Recruitment Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending reminders *...

  • Service Desk Administrator

    2 months ago

    Ballyclare, United Kingdom CV-Library Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending...

  • Service Desk Administrator

    1 month ago

    Ballyclare, United Kingdom Brook Street Full time

    Brook Street Recruitment is working with our client in Ballyclare to recruit a full time and permanent Service Desk Administrator Key Duties & Responsibilities * Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements * Generating, amending and updating service schedules and sending...

  • Customer Service and Administration Role

    2 weeks ago

    Ballyclare, United Kingdom Black Fox Solutions Full time

    Our client, a leading commercial vehicles company, is seeking a talented Customer Service and Administration professional to join their team as a Service Advisor Administrator. In this role, you will be responsible for providing exceptional customer service, generating and updating service schedules, and coordinating with the workshop team to ensure...

  • Service Operations Manager

    2 weeks ago

    Ballyclare, United Kingdom Black Fox Solutions Full time

    Job SummaryWe are looking for a skilled Service Advisor to join our team at Black Fox Solutions. This is a permanent position that requires excellent customer service, administration, and organizational skills.About the PositionThe successful candidate will be responsible for providing exceptional customer service, managing vehicle and customer databases,...

  • Workshop Administrative Manager

    2 weeks ago

    Ballyclare, United Kingdom Black Fox Solutions Full time

    As a service operations coordinator, you'll play a crucial role in ensuring the smooth operation of our workshop. Your primary responsibilities will include generating, amending, and updating service schedules, as well as liaising with the workshop foreman to plan and manage job schedules. You'll also be responsible for monitoring and ensuring that work is...

  • Service Advisor Administrator Position

    2 weeks ago

    Ballyclare, United Kingdom Black Fox Solutions Full time

    We are seeking a highly organized and communicative Service Advisor Administrator to join our client's commercial vehicles company. As a key member of the team, you will be responsible for generating and updating service schedules, coordinating with the workshop team, and ensuring efficient job planning and profitability.The ideal candidate should have...

  • Service Desk Operations Manager

    2 weeks ago

    Ballyclare, United Kingdom Brook Street UK Full time

    Job Summary: We are seeking a highly skilled Service Desk Administrator to join our team in Ballyclare. As the first point of contact for customers, you will be responsible for providing exceptional service and support.About the Role: * Provide timely and effective responses to customer inquiries * Manage and maintain accurate records of customer...

Service Operations Administrator

1 month ago

Ballyclare, United Kingdom Brook Street Recruitment Full time
Job Summary: We are seeking a highly skilled Service Operations Administrator to join our team in Ballyclare. As a Service Operations Administrator, you will be responsible for managing service operations, including generating, amending, and updating service schedules and sending reminders. You will also manage vehicle and customer databases, book PSV appointments, issue workshop job cards, and monitor progress. Additionally, you will process and close out workshop job cards, assist with invoicing, make outbound sales and customer care calls, create maintenance contract quotes, and sell maintenance contracts.

The ideal candidate will possess strong communication skills, both written and verbal, and be proficient in Microsoft Suite. They will also have a good understanding of customer needs and be able to provide solutions that meet those needs. As a Service Operations Administrator, you will work closely with the Workshop Foreman to ensure efficiency and profitability in job planning.

This is a rewarding role that offers a competitive salary, estimated at £25,000-£30,000 per annum, based on industry standards and location. If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Manage service operations, including generating, amending, and updating service schedules and sending reminders
  • Manage vehicle and customer databases
  • Book PSV appointments
  • Issue workshop job cards and monitor progress
  • Process and close out workshop job cards
  • Assist with invoicing
  • Make outbound sales and customer care calls
  • Create maintenance contract quotes
  • Sell maintenance contracts