Customer Service and Administration Role

3 weeks ago


Ballyclare, United Kingdom Black Fox Solutions Full time
Our client, a leading commercial vehicles company, is seeking a talented Customer Service and Administration professional to join their team as a Service Advisor Administrator. In this role, you will be responsible for providing exceptional customer service, generating and updating service schedules, and coordinating with the workshop team to ensure efficient job planning and profitability.

The ideal candidate should have excellent communication skills, be able to work in a fast-paced environment, and possess a full driving license. They should also be able to manage multiple tasks simultaneously, prioritize deadlines, and maintain accurate records of customer and vehicle data.

Key Responsibilities:
- Provide exceptional customer service as the first point of contact
- Generate and update service schedules
- Coordinate with the workshop foreman on job planning and efficiency
- Maintain accurate records of customer and vehicle data

About the Company:
- Competitive salary £26,000 - £28,000 per year
- Opportunities for career progression and development
- Collaborative and dynamic work environment

This is an exciting opportunity for a motivated individual to join our client's team and contribute to their success.

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