Customer Service Advisor
9 hours ago
Brook Street Recruitment is working with our client in Ballyclare to recruit a new full time and permanent Service Advisor. The role will involve working closely with the aftersales team this is a central role ensuring that every opportunity is captured to provide the best service and add value to all existing customers, and to assist in identifying new customers. Key Duties & Responsibilities: Completion of customer invoicing in a timely fashion ensuring accuracy throughout and meeting targets set Dealing with invoice queries and chasing up information Producing reports as and when required on invoicing progress, queries etc Following up with cash sale customers Liaising with our accounts department to set up customer accounts Being the first line of contact for customers, greeting them in a courteous manner and interpreting their requirements mostly via telephone or e-mail Booking in service visits for customer machines Liaising with the Service Manager to maximise efficiency regarding engineer planning Informing customers of any additional work required, providing accurate quotations and closing sales opportunities by gaining customer authority to complete the work Proactively contact customers regarding requirements and to follow up on satisfaction with our service Proactively building strong, positive long term relationships with customers Collating and reporting on feedback gained from customers Ensuring customer details are updated and correct in the system and adding new customer details in a timely fashion Other general administration duties, such as running various daily, weekly and monthly reports, scanning and filing paperwork, record archiving and general word processing Adhoc duties commensurate with the position Criteria Experience of working in a fast paced customer service, administration role Attention to detail and a very high degree of accuracy is essential Excellent organisational and prioritisation skills An excellent level of computer proficiency Excellent communication and customer service skills Ability to work as part of a team Ability to communicate effectively at all levels, both internally and externally, in a professional manner Be self-motivated, proactive and have the ability to work on your own initiative A full driving licence Details The core hours of work will be Monday to Friday; 08:30 - 17:00, however, some flexibility will be expected outside of these hours as needed due to operational requirements. Salary can be disclosed on application Please send CV to Colleen Farquharson via the apply link Brook Street NMR is acting as an Employment Agency in relation to this vacancy. Skills: Customer Service Communication Rapport Problem Solving
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Customer Service
5 days ago
Ballyclare, United Kingdom RedDot Full time**_Hello!_**_ We are looking for a number of Customer Service Advisors to come and join our existing team. Hybrid working _**_- 2 days from home and 3 days in Belfast City Centre. _** What’s in it for you as a Customer Service Advisor: - Monthly bonus opportunity - _current advisors taking home up to _**_£650_**_ a month_ - You can work from the comfort...
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Customer Service Advisor
3 weeks ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeBrook Street Recruitment is working with our client in Ballyclare to recruit a new full time and permanent Service Advisor.The role will involve working closely with the aftersales team this is a central role ensuring that every opportunity is captured to provide the best service and add value to all existing customers, and to assist in identifying new...
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Service Advisor
3 weeks ago
Ballyclare, United Kingdom VANRATH Full timeCustomer Service AdvisorVANRATH have partnered with one of Northern Ireland's leading Commercial Vehicle Dealerships. This is an exciting opportunity to join a well-established organisation as a Customer Service Advisor. The ideal candidate will have previous experience within a similar position and be able to demonstrate high levels of customer...
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Customer Service Advisor
4 weeks ago
Ballyclare, United Kingdom Vanrath Full timeVANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships.The organisation is recruiting a Customer Service Advisor position.This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.Permanent role.Place of work is Ballyclare Salary Fully...
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Customer Service Advisor
3 weeks ago
Ballyclare, United Kingdom Vanrath Full timeVANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships.The organisation is recruiting a Customer Service Advisor position.This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.Permanent role.Place of work is Ballyclare Salary Fully...
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Customer Service Advisor
9 hours ago
Ballyclare, United Kingdom VANRATH Full timeVANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships. The organisation is recruiting a Customer Service Advisor position. This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression. Permanent role. Place of work is Ballyclare Salary...
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Customer Service Specialist
3 weeks ago
Ballyclare, United Kingdom VANRATH Full timeWe are seeking an experienced Service Advisor to join our team at VANRATH. As a Service Advisor, you will be the first point of contact for customers, providing exceptional customer service and ensuring their vehicles receive the necessary maintenance.This is a fantastic opportunity for someone looking to progress in their career within the motor industry....
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Service Advisor
4 weeks ago
Ballyclare, United Kingdom Vanrath Full timeVANRATH have partnered with one of Northern Ireland's most established Commercial Vehicle Dealerships.The organisation is recruiting a Service Advisor position.This is a fantastic opportunity for any experienced individual to join a longstanding company that offers many routes for progression.Permanent role.Place of work is Ballyclare Salary Fully Negotiable...
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Customer Service Specialist
3 weeks ago
Ballyclare, United Kingdom Brook Street Recruitment Full timeJob SummaryWe are seeking a skilled Customer Service Advisor to join our team at Brook Street Recruitment. This is a permanent and full-time opportunity based in Ballyclare.
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Customer Service Representative
3 weeks ago
Ballyclare, United Kingdom Black Fox Solutions Full timeCompany Overview:Black Fox Solutions is a leading commercial vehicles company that prioritizes excellent customer service and efficient operations. We are seeking a skilled Service Advisor to join our team on a permanent basis.
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Service Advisor Lead
2 weeks ago
Ballyclare, United Kingdom VANRATH Full timeAre you a motivated and organized individual looking for a challenging role in the automotive industry? We are currently seeking a Service Advisor to join our team at VANRATH, one of Northern Ireland's most established Commercial Vehicle Dealerships.Job Summary:The successful candidate will be responsible for providing exceptional customer service,...
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Service Advisor
7 months ago
Ballyclare, United Kingdom Alison Gray Recruitment Full time**Alison Gray Recruitment are delighted to be hiring on behalf of a well-established, award-winning company for a Service Advisor in Ballyclare!** **Shift Pattern**: Please note this is on a rota basis: Monday - Thursday between 8:00am - 9:00pm Friday 8:00am - 6:00pm Saturday 7:00am - 3:00pm **What To Expect**: - Great base salary - Generous holiday...
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Customer Service and Support Representative
2 weeks ago
Ballyclare, United Kingdom Black Fox Solutions Full timeAbout the Role: We are seeking a Customer Service Advisor to join our team at Black Fox Solutions. This permanent position involves working with a leading commercial vehicles company, who are looking for a skilled Service Advisor person due to expansion.The key responsibilities of this role include:Acting as the first point of contact for...
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Customer Service Representative
3 weeks ago
Ballyclare, United Kingdom Black Fox Solutions Full timeRole OverviewWe are seeking a skilled Service Advisor to join our team at Black Fox Solutions. This is a permanent position that requires excellent customer service, administration, and organizational skills.About the JobThe successful candidate will be responsible for providing exceptional customer service as the first point of contact, managing vehicle and...
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Customer Service Representative
2 weeks ago
Ballyclare, United Kingdom VANRATH Full timeVANRATH has partnered with a leading Commercial Vehicle Dealership in Northern Ireland to recruit a Customer Service Advisor. This is an excellent opportunity for experienced individuals to join a reputable company with multiple routes for progression.Job Description:Act as the first point of contact for customers, providing exceptional service and...
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Franchise Motor Advisor
2 weeks ago
Ballyclare, United Kingdom VANRATH Full timeJoin Our Team">VANRATH is seeking an experienced Service Advisor to join our team at one of Northern Ireland's leading commercial vehicle dealerships. As a Service Advisor, you will play a critical role in providing exceptional customer service, managing service schedules, and contributing to the overall success of the business.">Key...
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Customer Service Liaison
3 weeks ago
Ballyclare, United Kingdom VANRATH Full timeJob Summary:VANRATH is recruiting a Service Advisor position in Ballyclare, Northern Ireland.This is a fantastic opportunity for an experienced individual to join a longstanding company that offers many routes for progression and a permanent role.Responsibilities:Generating, amending, and updating service schedules and sending remindersVehicle and customer...
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Service Advisor
3 weeks ago
Ballyclare, United Kingdom VANRATH Full timeWe are seeking a highly experienced and skilled Service Advisor to join our team at a leading Commercial Vehicle dealership in Northern Ireland.The ideal candidate will have previous experience in a similar role and be able to demonstrate their ability to provide high levels of customer satisfaction. They will also possess excellent organisational and time...
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Customer Service Manager
2 weeks ago
Ballyclare, United Kingdom Black Fox Solutions Full timeKey ResponsibilitiesThe successful candidate will be responsible for:- Managing customer relationships through regular contact and follow-up calls;- Coordinating workshop activities to ensure smooth job planning and timely completion;- Maintaining accurate records and updating databases as necessary;RequirementsTo be considered for this role, you will need:-...
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Inbound Call Centre Advisor
7 days ago
Ballyclare, United Kingdom RedDot Full time**Customer Service Advisor** Location: Belfast, City Centre area - Hybrid Customer Service Advisor or fully onsite Customer Service Advisor after 8 weeks training and reaching key performance metrics set for the Customer Service Advisors **Salary**: £20,592 (£9.90per hr) Hours of work - Customer Service Advisor: 40 hours per week worked across 5...