Franchise Motor Advisor

1 day ago


Ballyclare, United Kingdom VANRATH Full time

Join Our Team

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VANRATH is seeking an experienced Service Advisor to join our team at one of Northern Ireland's leading commercial vehicle dealerships. As a Service Advisor, you will play a critical role in providing exceptional customer service, managing service schedules, and contributing to the overall success of the business.

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Key Responsibilities

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  • Delivering exceptional customer service, interpreting customer requirements, and generating service schedules">
  • Managing the vehicle and customer databases, scheduling PSV appointments, and issuing workshop job cards">
  • Processing and closing out workshop job cards, assisting with invoicing, and making outbound sales and customer care calls">
  • Creating maintenance contract quotes, selling maintenance contracts, and liaising with the Workshop Foreman for efficient job planning">
  • Contacting customers regarding additional work required, providing quotations, and arranging vehicle collection/delivery upon completion">
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Requirements

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We are looking for an experienced individual with a proven track record in customer-facing roles, excellent organizational and communication skills, and a full valid UK driving license.

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Salary and Benefits

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This role offers a competitive salary of £38,000, a fantastic benefits package, and opportunities for career advancement.


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