Customer Service and Support Representative

2 days ago


Ballyclare, United Kingdom Black Fox Solutions Full time
About the Role: We are seeking a Customer Service Advisor to join our team at Black Fox Solutions. This permanent position involves working with a leading commercial vehicles company, who are looking for a skilled Service Advisor person due to expansion.

The key responsibilities of this role include:
  • Acting as the first point of contact for customers
  • Generating, amending and updating service schedules
  • Managing vehicle and customer databases
  • Liaising with workshop foremen for job planning, efficiency and profitability

Requirements: To be successful in this position, you will need:
  • Customer service and administration experience
  • Excellent organisational skills and adaptability
  • Excellent written and verbal communication skills
  • A full driving license

What We Offer: In return for your hard work and dedication, we offer:
  • A competitive salary of £26,000 - £28,000 per annum
  • A pension scheme
  • Health insurance
  • Opportunities for career development and progression


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