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Administrative Support Specialist
2 months ago
**Exciting Opportunity for Career Advancement**
We are seeking a highly motivated and organized individual to join our team as a Customer Services Administrator at Interaction - Kettering. This is a fantastic opportunity for someone looking to progress within a fast-growing company on a temporary to permanent basis with an immediate start.
Daily Responsibilities:
- Liaise with a range of Trade and Retail customers face-to-face and over the phone to provide exceptional customer service.
- See projects through from conception to completion, ensuring timely and efficient delivery.
- Be part of a friendly and fast-paced team environment, working collaboratively to achieve common goals.
Key Requirements:
- Proficiency with Microsoft packages, including Word, Excel, and Outlook.
- Excellent communication skills, with the ability to action tasks immediately where possible.
- Proactive and able to identify tasks that are required without reminder.
- Able to work under pressure, prioritizing tasks and managing multiple projects simultaneously.
Roles and Responsibilities:
- Monitor phone lines and email to ensure prompt response to customer inquiries.
- Ensure the showroom is kept clean and tidy, maintaining a professional and welcoming environment.
- Prepare quotes and advise customers on material options, providing expert guidance and support.
- Secure orders and book in jobs, ensuring seamless project delivery.
Benefits:
- Salary dependent on skills and experience.
- Full-time, permanent position with flexible hours between 7:30am and 6:00pm (40 hours a week).
