Aftersales Team Lead

23 hours ago


Aberdeen, Aberdeen City, United Kingdom Peter Vardy Full time

Peter Vardy Ltd is a leading company in the automotive industry, driven by ambitious and determined individuals. We seek an experienced Aftersales Team Lead to join our Land Rover team in Aberdeen.

The ideal candidate will have luxury dealership experience and/or managed a large busy workshop. As the Aftersales Team Lead, you will work closely with the Service Manager to meet and exceed customer expectations, consistently meeting agreed business goals.

  • Co-ordinate and ensure compliance with Manufacturers policy and procedures on warranty.
  • Maintain and implement adherence to recommended manufacturer labour time and internal/labour rates for manufacturing, retail or internal customers.
  • Develop and guarantee team attendance and completion of internal/manufacturer training, enhancing technical ability, CSI & job performance, while maintaining workshop resource.
  • Ensure completion of CIT NOW video for every vehicle getting a Vehicle Health Check or any customer complaints, providing evidence of repair as required.
Benefits

We offer a comprehensive package including a competitive salary range of £50,000-£70,000 per annum, depending on experience, plus additional benefits including 30 days holiday rising with length of service, world-class training, employee discounts, and more.


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