Customer Service Representative

2 weeks ago


Cardiff, Cardiff, United Kingdom Bupa Global Full time

About the Role

As a Customer Service Representative at Bupa, you will be the first point of contact for all visitors to our care home. You will take responsibility for managing new enquiries and providing advice and support both face-to-face and over the phone.

Key Responsibilities

  1. Act as the first point of contact for all visitors to the home
  2. Manage new enquiries and provide advice and support
  3. Conduct show-arounds within the care home
  4. Support the Home Manager and Administrator with clerical duties
  5. Deal with enquiries in a timely manner and ensure daily and weekly tasks are completed

Benefits and Perks

  • My Healthcare - Free access to 24/7 support, advice, and treatment for health-related issues
  • Annual allowance redeemable against Bupa healthcare products (£350)
  • Wagestream - Early access to up to 40% of earned wages
  • 28 days holiday
  • Sick pay scheme for frontline teams
  • Free meal on every shift
  • Interest-free annual travel loan
  • Bupa pension plans
  • Parental leave schemes
  • Menopause Plan
  • Access to discounts at gyms and fitness facilities


  • Cardiff, Cardiff, United Kingdom Hubstaff Full time

    Job Title: Customer Service RepresentativeAt Hubstaff, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be the first point of contact for our clients, handling their inquiries, and resolving any issues they may have.The ideal candidate will possess excellent written and spoken...


  • Cardiff, Cardiff, United Kingdom 55 Redefined Ltd Full time

    We are looking for a skilled Customer Service Representative to join our team at Superdrug. As a Customer Service Representative, you will play a key role in delivering exceptional customer experiences and driving sales growth.You will work closely with our store teams to ensure that customers receive a high level of support, advice, and service. You will...


  • Cardiff, Cardiff, United Kingdom CV-Library Full time

    Job Title: Customer Service Representative">Company Overview:">Serco is a leading provider of outsourced customer services solutions, working in partnership with Adecco to recruit candidates for this role.">Job Summary:">We are seeking an ambitious and keen individual who is fluent in Welsh written and spoken language to join our team as a Customer Service...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Cardiff, we're seeking a skilled Customer Service Representative to deliver exceptional service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflows, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or...


  • Cardiff, Cardiff, United Kingdom Mountain Warehouse Ltd Full time

    Role OverviewAs a valued member of our team at Mountain Warehouse Ltd, you will play a key role in achieving sales and visual standards within the store. This involves replenishing the store, maintaining housekeeping standards, learning product knowledge, and representing the brand.About the JobEstimated salary for this role is around £18,000 - £22,000 per...


  • Cardiff, Cardiff, United Kingdom Cardiff University Prifysgol Caerdydd Full time

    **Job Title:** Customer Service Representative**Location:** Cardiff University, Prifysgol Caerdydd**Salary:** £17.45 per hour (Grade 2)Company OverviewCampus Services at Cardiff University provides a range of professional support services to students, staff, and visitors.We offer a dynamic and inclusive work environment with opportunities for career growth...


  • Cardiff, Cardiff, United Kingdom CV-Library Full time

    As a skilled Customer Service Representative, you will be the first point of contact for visitors and clients at our Cardiff Central office. This is an exciting opportunity to work in a fast-paced environment and provide exceptional customer service in both Welsh and English.The ideal candidate will have strong communication skills and a friendly demeanor,...


  • Cardiff, Cardiff, United Kingdom Candidate Source Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Newport. As a key member of our customer service team, you will be responsible for handling inbound calls regarding motor finance complaints.The ideal candidate will have previous experience within customer service and knowledge of the financial service industry...


  • Cardiff, Cardiff, United Kingdom Bannatyne Health Club Full time

    Job Title: Customer Service RepresentativeLocation: Cardiff, WalesWe are seeking a highly organized and charismatic individual to join our team as a Customer Service Representative. The ideal candidate will have a warm personality and natural talent for organization.Key Responsibilities:Manage emails, phone calls, and face-to-face queries from visitors,...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a Customer Service Representative to join our retail team in Cardiff, United Kingdom. In this role, you will be responsible for delivering exceptional customer service, supporting the store's day-to-day operations, and contributing to achieving sales targets.Key Responsibilities:Greet and assist customers with product selection.Provide product...


  • Cardiff, Cardiff, United Kingdom ENGINEERINGUK Full time

    About the RoleWe are looking for a highly motivated and customer-focused individual to join our store team as a Customer Care Colleague. This role is perfect for those who enjoy working in a fast-paced environment, interacting with customers, and contributing to the success of our business.Job DescriptionMain Responsibilities:Providing excellent customer...


  • Cardiff, Cardiff, United Kingdom Thrifty Car & Van Rental Full time

    About the RoleAs a Customer Service Representative at Thrifty Car & Van Rental, you will play a crucial role in delivering exceptional customer service to our clients. You will be responsible for assisting customers with their rental needs, both in-person and over the phone. This is a fantastic opportunity for individuals who enjoy working in a fast-paced...


  • Cardiff, Cardiff, United Kingdom AccorHotel Full time

    AccorHotel seeks a skilled and service-oriented Customer Service Representative to provide exceptional support to guests during their stay. In this role, you will be the primary point of contact for our valued customers, ensuring their needs are met promptly and efficiently.The ideal candidate will possess excellent interpersonal skills, with the ability to...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We're seeking a Customer Service Representative to join our dynamic team at beBee Professionals in Cardiff. This is an exciting opportunity to deliver exceptional customer service and contribute to the operational success of our organization.About the Role:We're looking for a candidate who can engage with customers, providing top-notch service and...


  • Cardiff, Cardiff, United Kingdom KRM AG Full time

    We are seeking a highly motivated Sales and Customer Service Representative to join our team in the UK. As a part-time Evening Sales Associate, you will be responsible for providing exceptional customer service and driving sales during evenings and weekends.ECCO is a global family of shoemakers dedicated to quality and attention to detail, making us a leader...


  • Cardiff, Cardiff, United Kingdom Secure Trust Bank PLC. Full time

    We are seeking a highly skilled Financial Services Representative to join our team at Secure Trust Bank PLC. In this role, you will work closely with customers who are in early arrears to help bring their accounts back into good health.As an experienced Financial Services Representative, you will excel at listening, be able to explain things clearly, and...


  • Cardiff, Cardiff, United Kingdom CV-Library Full time

    Sales Support Role:We are currently looking for a skilled Customer Service Representative to join our team on a part-time basis. This role will involve managing customer interactions, resolving queries, and promoting our services.The ideal candidate will possess excellent communication skills, be highly motivated, and have a strong desire to succeed.Key...


  • Cardiff, Cardiff, United Kingdom beBee Professionals Full time £22,000 - £28,000

    About the RoleAs a Customer Service Advisor at beBee Professionals in Cardiff, United Kingdom, you will serve as the primary point of contact for customers, providing exceptional service and resolving queries efficiently. This role requires strong communication and problem-solving skills to handle high-volume inquiries while maintaining attention to...


  • Cardiff, Cardiff, United Kingdom Perfect Placement Full time

    Aftersales Advisor Job DescriptionWe are seeking a highly motivated and customer-focused Aftersales Advisor to join our team at Perfect Placement. The successful candidate will be responsible for meeting and greeting service customers, identifying their requirements, and providing excellent customer service.As an Aftersales Advisor, you will play a crucial...


  • Cardiff, Cardiff, United Kingdom CCA Recruitment Group Full time

    Sales and Service RepresentativeWe are looking for a results-driven Sales and Service Representative to join our team. As a key contributor, you will be responsible for delivering exceptional customer experiences, meeting sales targets, and building strong relationships with clients.About the RoleIn this exciting role, you will have the opportunity to work...