Customer Service Representative
19 hours ago
We are looking for a highly motivated and customer-focused individual to join our store team as a Customer Care Colleague. This role is perfect for those who enjoy working in a fast-paced environment, interacting with customers, and contributing to the success of our business.
Job Description- Main Responsibilities:
- Providing excellent customer service and helping customers with their queries.
- Working across various areas of the store, including service, picking, and replenishment.
- Taking care of products to ensure they reach customers in the best condition.
- Staying knowledgeable about store performance and contributing to driving sales and service.
- Handling customer complaints and making decisions that meet their needs.
- Participating in seasonal events, creating a positive atmosphere, and building rapport with customers.
- Representing the company and being a brand ambassador.
- A competitive salary of around £22,000 per annum.
- Flexible working hours from day one, with a minimum of 16 guaranteed hours each week.
- Access to discounts and shares through Colleague Clubcard.
- Lifelong learning opportunities and a chance to develop new skills.
- An award-winning pension scheme with matching contributions.
- Life cover and access to colleague networks.
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