Retail Excellence Manager

2 weeks ago


Gateshead, Gateshead, United Kingdom Flannels Full time

As a Retail Excellence Manager at Flannels, you will be responsible for delivering exceptional customer experiences and driving sales growth.

The role offers a competitive salary of £28,256 per annum, as well as various bonus structures including commission-led incentives and stocktake bonuses.

About the Role
  • You will provide personalized service to customers, using your knowledge of products and trends to inspire and exceed their expectations.
  • Your passion for beauty and commitment to delivering a world-class client experience will set you apart as a leader in our team.

To succeed in this role, you will need:

  • A high level of personal energy and confidence to work in a fast-paced retail environment.
  • Excellent communication skills and a natural ability to coach and develop others.
  • A can-do attitude and resilience to overcome challenges.
  • A deep understanding of the beauty industry and its trends.

In return, you can expect:

  • Ongoing training and coaching to support your development.
  • A range of benefits including 28 days' holiday, discounted gym membership, and cycle-to-work scheme.
  • Eligibility for long-service awards and participation in the Fearless1000 incentive scheme.

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