Retail Operations Manager
2 weeks ago
Main Responsibilities:
As a Store Manager, you will lead and coach the staff to deliver an engaging customer experience, drive sales, and meet business goals. You will be responsible for creating and maintaining conditions for high performance, motivation, and low staff turnover.
Key Responsibilities:
- Create and maintain a high-performance team through recruitment, onboarding, training, and support.
- Ensure all store planning and annual leave are in line with business needs.
- Train the team on products, make-up application techniques, and selling techniques to deliver the KIKO customer experience.
- Monitor business KPIs and set follow-up action plans to meet goals.
- Deliver business goals as defined with the Area Manager, prioritizing actions that have the most impact.
Requirements:
- 4 years of retail management experience, ideally as a Store Manager.
- Leadership and customer service skills.
- Sales and merchandising knowledge.
- Inventory management ability.
- Strong communication and problem-solving skills.
- Flexibility in work hours.
- Previous new store opening beneficial.
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