E-commerce Customer Experience Specialist

22 hours ago


London, Greater London, United Kingdom Bloom Search International Full time

At Bloom Search International, we are seeking an E-commerce Customer Experience Specialist to deliver exceptional customer service aligned with our luxury brand's tone and voice. This role requires a strong background in e-commerce, enabling the ability to effectively handle customer inquiries via email, chatbots, and live chat.

The ideal candidate will have a strong understanding of e-commerce principles, excellent communication skills, and a passion for delivering exceptional customer experiences. Key responsibilities include providing exceptional customer service, engaging with customers through instant messaging and emails, and recording and addressing customer issues.

We offer a competitive salary of £50,000 per annum, making this a fantastic opportunity for those looking to grow their career in the e-commerce industry.



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