Band 3 Team Administrator/Receptionist
3 weeks ago
About the Role
We are seeking a highly organized and customer-focused individual to join our team as a Receptionist and Administrator. As the first point of contact for patients, staff, and visitors, you will be responsible for providing a warm and welcoming experience.
Main Responsibilities
The successful candidate will be responsible for a wide range of reception and administrative duties, including:
- Monitoring, recording, and booking appointments
- Managing a busy telephone line
- Receiving and processing incoming mail
- Monitoring team allocation lists
Requirements
To be successful in this role, you will need:
- Excellent written and verbal communication skills
- Ability to work under pressure
- Experience of working in a customer-focused environment
- Relevant experience within a healthcare setting
About Us
Birmingham and Solihull Mental Health NHS Foundation Trust is a leading provider of mental health services in the region. We are committed to delivering high-quality care to our patients and communities, and we are seeking individuals who share our values and passion for delivering excellent care.
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