Band 3 Team Administrator/Receptionist
1 week ago
Job Summary
An exciting opportunity has arisen for a Receptionist/Administrator to work within the Lyndon Community Mental Health Team.
Our CMHTs provide assessment, specialist support, treatment, and care planning for service users with functional mental health problems such as depression and psychotic mental illness.
The service is multidisciplinary and operates within an integrated hub alongside other services.
As a Team Administrator/Receptionist, you will be the first point of contact for patients/staff and visitors to the building and it is essential that you present in a friendly and approachable manner.
Main Duties of the Job
The post holder will undertake a wide range of reception and administrative duties, including monitoring, recording, and booking of appointments and managing a busy telephone line.
They will also receive all incoming mail and ensure action is taken appropriately, process clinical letters and other correspondence, and monitor the team allocation list.
You will work in conjunction with other team members, ensuring administrative support is available to all members of the centre.
This will include liaison with multi-disciplinary team members, other health professionals, GPs, social workers, service users, and other appropriate agencies.
About Us
Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.
Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.
We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally.
We also offer medical, nursing, and psychology training and are proud of our international reputation for both research and innovation.
Job Responsibilities
For further information about the main responsibilities, please view the attached job description and person specification.
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