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Band 3 Team Administrator/Receptionist
2 months ago
An exciting opportunity has arisen for a Receptionist/Administrator to work within the Lyndon Community Mental Health Team.
The successful candidate will be the first point of contact for patients/staff and visitors to the building, providing a friendly and approachable service.
Main DutiesThe post holder will undertake a wide range of reception and administrative duties, including:
- Monitoring, recording, and booking of appointments
- Managing a busy telephone line
- Receiving and processing incoming mail
- Monitoring team allocation lists
The successful candidate will work in conjunction with other team members, providing administrative support to all members of the centre.
About UsBirmingham and Solihull Mental Health NHS Foundation Trust is a leading provider of mental health services, serving a diverse population across Birmingham and Solihull.
We are a team of compassionate, inclusive, and committed people working together to provide excellent care to support our community.
Person SpecificationThe successful candidate will possess:
- NVQ Level II in Business Administration or equivalent
- GCSE English or equivalent
- Evidence of experience working in an administrator/receptionist role
- Evidence of experience in a customer-focused healthcare environment
The ideal candidate will have excellent written and verbal communication skills, with the ability to work under pressure and as part of a multi-disciplinary team.
