Visual Merchandise Supervisor

6 days ago


Glasgow, Glasgow City, United Kingdom Frasers Group Full time
Job Description

Key Responsibilities:

  • Lead weekly store walkthroughs with managers and in-store teams to plan workload and provide clear direction for the coming week(s), aligning with marketing and communications calendars and Head Office visual merchandising instructions.
  • Work with floor managers and their teams to ensure brands are merchandised commercially and in line with their correct identities, using the Visual Principles, Brand Segmentations, and Seasonal Stylefiles provided by the Head Office Visual Merchandising teams.
  • Provide timely feedback to associates, recognizing success and positively challenging poor performance.
  • Use expertise to coach and develop shop floor teams to improve their confidence and merchandising skills by owning the Visual implementation within the store.
  • Create a desire to buy by consistently delivering exceptional visual standards through the simple, commercial, and elevated merchandising of brands, windows, and shop floor displays, aligning with Head Office instruction.
  • Create seasonal hotspot/trend areas to coincide with Marketing and Visual Communications instruction.
  • Be reactive to best-selling and key products in store and provide feedback to the HO Visual Merchandising Team.
  • Participate in the set-up and documentation of seasonal Model Store across all departments.
  • Work closely with managers to deliver promotions and events that meet deadlines, adhere to Company guidelines, and maximize sales.
  • Maintain stocks of POS and visual equipment to ensure the store can deliver a strong visual message at all times.

Qualifications and Key Behaviours:

  • Work with integrity and purpose, in a highly professional manner, leading by example at all times.
  • Think without limits - willingly take the initiative and consistently go over and above what is required.
  • Be proactive in planning to achieve targets and objectives that deliver profitable outcomes.
  • Be fearless in challenging and continually ask what more could it be, think without limits, and inspire others to do likewise.
  • Respect individual views and positively contribute to a learning environment in which individuals are supported and encouraged to excel.
  • Conduct tasks in a safe and responsible manner.
  • Continuously and proactively improve the quality of service delivered to all customers, external, internal, and business partners.

Skills, Experience, and Knowledge Required:

  • Visual Merchandising or retail experience in a managerial role.
  • Excellent time management skills.
  • Ability to work as part of and lead a team.
  • Creative, imaginative, and have a flair for fashion, while being mindful of commerciality and brand identities.
  • Strong verbal and written communication skills.
  • Fearless attitude, open to new ways of working.
  • A can-do attitude, open to new ways of working.


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