Care Operations Director

3 days ago


Swansea, City and County of Swansea, United Kingdom Yolk Recruitment Full time

We are excited to announce an exceptional opportunity for a Customer Care Leader to join a renowned financial services organisation in the UK.

This forward-thinking company values its customers and strives to deliver unparalleled service excellence.

As a key member of their customer care team, you will be responsible for:

  1. Driving customer satisfaction initiatives
  2. Liaising with internal stakeholders to resolve customer complaints
  3. Providing coaching and guidance to junior team members

This is a rewarding role with a competitive salary range of £40,000 - £55,000 per annum, offering the ideal candidate ample opportunities for growth and development.


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