Senior Care Operations Manager

10 hours ago


Swansea, City and County of Swansea, United Kingdom M&D Care Ltd. Full time

Job Title: Senior Care Operations Manager

About the Role:

We are seeking a driven and passionate individual to join our team as a Registered Care Manager. This role will involve managing a bespoke care environment, enabling and supporting people with learning disabilities, Autism, and challenging needs, to have valued lives and work towards individual meaningful outcomes.

Key Responsibilities:

  • Work closely with our Area Operation Manager and build a strong relationship with our customers, care managers, and stakeholders.
  • Promote the rights of each person we support and keep their wishes at the centre of their care and support.
  • Ensure that all staff within your service have the correct skills and experience and are matched to deliver excellent care for the people we support.
  • Maintain full and accurate records and reporting systems in accordance with legal requirements and ensure the effective running of the service.
  • Fulfil the registration requirements and performance standards required by the CIW.
  • Complete assessments for the people we support, support plans, and risk assessments.
  • Deliver a high standard of support services for the people we support.
  • Ensure high standards and best practices are maintained at all times.
  • Familiarise all employees with company policies and procedures and ensure these are being followed correctly.
  • Support, develop, and manage support staff within your service area.
  • Ensure all records are maintained, monitored, and evaluated to ensure effectiveness.
  • Provide leadership and consultation with your team including supervisions and appraisals.
  • Work with our recruitment team to recruit, select, and hire potential staff in accordance with relevant job descriptions.
  • Complete, maintain, and submit reports and records to regulating bodies as required.
  • Manage the rota coordination team to supply timely rotas for staff.
  • Hold regular staff and management meetings.
  • Work within the on-call system taking responsibility for the communication and support to the services.

Salary: £50,000 - £60,000 per annum



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