Customer Service Ambassador

2 weeks ago


Edinburgh, Edinburgh, United Kingdom Tesco Full time

About our Colleague Role

We're seeking a dedicated and passionate individual to join our team as a Customer Service Ambassador in Edinburgh Niddrie Express. As a key member of our store team, you will play a vital role in delivering exceptional customer service, ensuring our customers have a great shopping experience.

About the Role

  • Our customers are at the heart of everything we do. As a Customer Service Ambassador, you will be responsible for building strong relationships with our customers, understanding their needs, and providing personalized service to ensure they leave the store satisfied.
  • You will be the face of Tesco, representing our brand and values. You will be knowledgeable about our products and services, passionate about delivering great natural service, and take pride in everything you do.
  • You will work across the store, supporting our service, picking, and replenishment areas as required. You will be responsible for putting into practice the training you receive, ensuring we all work safely, effectively, and serve our customers brilliantly.
  • You will take part in seasonal, community, and charity events, creating a great inclusive atmosphere and making everyone feel welcome.

What's in it for you

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)


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