Customer Experience Ambassador

7 days ago


Edinburgh, Edinburgh, United Kingdom Ambassador Theatre Group Full time

Customer Experience Ambassador

Ambassador Theatre Group is proud to stand at the forefront of the live entertainment industry.

Firmly established in the cultural landscape, our theatres are the UK's largest all-seated venues and play host to some of the biggest names in live music, comedy, and musical theatre.

We're looking for charismatic and welcoming individuals who can offer the highest standards of customer service and care.

As part of our Customer Experience Team, you'll be the face of the company, ensuring we meet our financial targets by making customers want to return and by selling products and packages on the night.

This role is both fun and challenging, with a range of tasks to take responsibility for as part of a friendly, passionate, and ambitious team.

We offer a range of benefits, including myStrength Mental Wellbeing App, WeCare Support Services, and Theatre Tickets (subject to availability).

Key Responsibilities:

  • Provide exceptional customer service and care
  • Sell products and packages on the night
  • Meet financial targets
  • Work as part of a friendly, passionate, and ambitious team

Requirements:

  • Aged 18+
  • Experience from within the entertainment sector is not essential


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