Customer Experience Ambassadors

3 weeks ago


Edinburgh, Edinburgh, United Kingdom Lothian Buses Full time

At Lothian Buses, we're passionate about showcasing the beauty of Edinburgh to our customers. Our team of Customer Experience Ambassadors, comprising drivers, tour guides, and ticket sellers, are the face of our company and play a vital role in delivering exceptional customer experiences.

Our drivers take pride in navigating the city's historic streets, sharing their knowledge of Edinburgh's rich history and heritage with our customers. Meanwhile, our specialist tour guides use their expertise to bring the city's stories to life, captivating the hearts and minds of our visitors.

Our ticket sellers, stationed at key locations, provide a warm welcome to our customers, offering valuable insights and recommendations to enhance their experience. As a Customer Experience Ambassador, you'll be part of a dynamic team that's dedicated to making every customer interaction a memorable one.

We're looking for enthusiastic and knowledgeable individuals who share our passion for Edinburgh and its people. If you're as captivated by the city as we are, we'd love to hear from you.



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