Customer Service Ambassador

3 hours ago


Edinburgh, Edinburgh, United Kingdom JLL Full time

**Role Description:**

We are seeking a skilled Customer Service Ambassador to join our JLL team. In this role, you will be responsible for delivering exceptional guest services, ensuring seamless interactions between clients and hosts, and exceeding customer expectations.

**Key Responsibilities:**

  • Act as a liaison between clients and hosts, enhancing service with a concierge approach.
  • Communicate effectively with team members to ensure smooth transitions throughout the building.
  • Address inquiries and requests in person, via phone or email, in a timely and professional manner.
  • Coordinate meeting room setup and ensure they meet required standards.

**Salary and Benefits:**

We offer a competitive salary of $62,000 per year, plus a comprehensive benefits package that includes flexible work arrangements, opportunities for professional growth and development, and recognition of the importance of mental, physical, and emotional health in the workplace.



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